Implementation Solutions

ICG has helped small, mid-sized and some of the world’s largest companies creatively solve challenging business issues. We have many years of experience in executing plans in a broad cross-section of industries including professional services, manufacturing, media, high-tech and natural resources. ICG’s experience provides SAP business users with a unique perspective to help solve detailed specifications and issues.

Our professionals work with you and your staff in close partnership at every level. We provide strategic project definition and management along with the tactical implementation of selected technologies in support of SAP software components.


Project Management

  • Planning and management
  • Project documentation and change management
  • Detailed implementation planning to task level
  • Resource planning
  • Risk management and troubleshooting
  • Data conversion, interface and reporting strategies
  • Help desk support planning


Business Blueprinting

  • HCM business process and SAP HCM functionality alignment
  • Process redesign to incorporate SAP HCM best practice
  • Design of client specific solutions



  • System configuration
  • Report specification and build
  • Interface specification and build
  • Conversion specification and build
  • Unit testing
  • End user training preparation and delivery


Go-Live and Support

  • Final cut over and execution
  • Validate live business processes
  • Ongoing production support
  • Post go-live end-user training